I wrote another e-mail to Tesco last week letting them know that I am switching all my on-line purchases to Sainsbury's and also enquiring why they hadn't yet responded about what the 5% bio fuel component of their diesel and petrol is made from. Here is their reply:
I'm very sorry that I've not yet received a reply to your query. Please let me assure you that I've not forgotten about this and I have escalated the matter again on your behalf. As soon as I receive I will be in contact again and I do appreciate your patience on this matter.
Showing posts with label diesel. Show all posts
Showing posts with label diesel. Show all posts
Monday, 9 November 2009
Monday, 17 August 2009
Tesco labelling response and toothpaste
I've received a response from Tesco concerning labelling and this is their reply:
Thank you for taking the time to respond to my previous email.
I appreciate that labelling the products which contain Palm Oil would be very beneficial to you and certainly help you in making your choices as to which products you can buy. Regrettably, this is not something we have any plans for at present.
However I can see from your email that you are finding it easier to purchase products from other retailers as they have the information that you need. I will be sure to pass on your further comments to our Head Office to let them know that the lack of information is causing you to shop elsewhere and this is something which will be looked at when planning future labelling reviews.
I would like to thank you again for taking the time to respond and if you have any further queries please do not hesitate to contact me again.
I have written to them again asking if my Tesco own brand hair mousse contains palm oil as I've run out and the ingredients are confusing - if I were buying this from the Co-Op's own brand, I could be sure it was palm oil free because of their honest labelling policy.
Additionally, I have read this article on Nature Watch (warning: website contains some upsetting photographs of orangutans in distress) and so, whilst I was writing to Tesco, have asked if they are adding palm oil to their diesel. Our car is diesel so I'll have to find out where my husband fills up and see if they are adding palm oil to their diesel.
There have been replies about toothpaste but I am having to write back for clarification on some points so will report on toothpaste when I've got conclusive points to make. At present though it's not looking good and as toothpaste is something I would be very loath to be without, I think I may fail to find an alternative but I'll keep you posted!
Thank you for taking the time to respond to my previous email.
I appreciate that labelling the products which contain Palm Oil would be very beneficial to you and certainly help you in making your choices as to which products you can buy. Regrettably, this is not something we have any plans for at present.
However I can see from your email that you are finding it easier to purchase products from other retailers as they have the information that you need. I will be sure to pass on your further comments to our Head Office to let them know that the lack of information is causing you to shop elsewhere and this is something which will be looked at when planning future labelling reviews.
I would like to thank you again for taking the time to respond and if you have any further queries please do not hesitate to contact me again.
I have written to them again asking if my Tesco own brand hair mousse contains palm oil as I've run out and the ingredients are confusing - if I were buying this from the Co-Op's own brand, I could be sure it was palm oil free because of their honest labelling policy.
Additionally, I have read this article on Nature Watch (warning: website contains some upsetting photographs of orangutans in distress) and so, whilst I was writing to Tesco, have asked if they are adding palm oil to their diesel. Our car is diesel so I'll have to find out where my husband fills up and see if they are adding palm oil to their diesel.
There have been replies about toothpaste but I am having to write back for clarification on some points so will report on toothpaste when I've got conclusive points to make. At present though it's not looking good and as toothpaste is something I would be very loath to be without, I think I may fail to find an alternative but I'll keep you posted!
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